tay99 Privacy Policy

1. Introduction and Data Controller

tay99 ("tay99," "we," "us," or "the Platform") is committed to protecting the privacy and personal data of all users of the tay99 website, mobile interface, games, and related services (the "Services"). This Privacy Policy describes how tay99 acts as the data controller for personal data collected through the platform and how that data is processed in accordance with applicable Philippine law.

tay99 operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By registering a tay99 account or using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Personal Data We Collect

tay99 collects the following categories of personal data:

2.1 Identity Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification — players must be 21 years or older)
• Gender (optional)
• Nationality and country of residence
• Government-issued ID number (Philippine National ID, Passport, Driver's License, etc.)

2.2 Contact Data

• Email address
• Mobile phone number (Philippine format)
• Residential or correspondence address in the Philippines

2.3 Financial Data

• GCash, Maya (PayMaya), or bank account details used for deposits and withdrawals
• Transaction history including deposit amounts, withdrawal requests, and dates
• Source of funds documentation (where required for KYC compliance)

2.4 Technical and Usage Data

• IP address and device identifiers
• Browser type and version
• Operating system
• Login timestamps and session duration
• Pages visited and features accessed on the tay99 platform
• Game history, bet amounts, and wagering activity

2.5 Communications Data

• Records of communications with tay99 customer support
• Chat transcripts, email correspondence, and support ticket history

3. How We Collect Your Data

tay99 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or responding to promotions
• Automated collection: Technical data collected automatically through cookies, session tracking, and server logs when you access the tay99 platform
• Third-party sources: Data received from payment processors (GCash, Maya, BPI, BDO, etc.) to verify payment method ownership and process transactions; data from identity verification services used to fulfill KYC and AML obligations
• PAGCOR reporting: Information shared with tay99 by PAGCOR or other regulatory bodies as part of licensing compliance and player protection obligations

4. Lawful Basis for Processing

tay99 processes your personal data on the following lawful bases as provided under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and tay99 — including account management, payment processing, and game delivery
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR licensing requirements, anti-money laundering (AML) obligations under RA 9160, and KYC mandates
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and service improvement — where these interests are not overridden by your rights
• Consent: Processing for direct marketing communications, where you have given explicit opt-in consent. You may withdraw this consent at any time by contacting tay99 support

5. How We Use Your Personal Data

tay99 uses your personal data for the following purposes:

• Creating and managing your tay99 account
• Verifying your identity and age (21+ requirement) in compliance with PAGCOR regulations
• Processing deposits, withdrawals, and financial transactions via GCash, Maya, BPI, BDO, and other accepted payment methods
• Complying with anti-money laundering (AML) and counter-terrorism financing (CTF) obligations
• Detecting and preventing fraud, account abuse, and prohibited activities
• Providing customer support via live chat and email
• Enforcing responsible gaming measures, including deposit limits and self-exclusion
• Sending transactional communications (deposit confirmations, withdrawal updates, security alerts)
• Sending promotional communications where you have consented to receive them
• Reporting to PAGCOR and other regulatory authorities as legally required
• Improving platform functionality, game performance, and user experience
• Resolving disputes and enforcing the tay99 Terms and Conditions

6. Disclosure of Personal Data

tay99 does not sell your personal data to third parties. tay99 may share your personal data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment processors: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven Cliqq, and other payment providers as necessary to process financial transactions
• Identity verification services: Third-party KYC and AML service providers used to fulfill regulatory verification obligations
• PAGCOR: The Philippine Amusement and Gaming Corporation, as required under tay99's operating license and applicable law
• Law enforcement and regulatory authorities: Where required by Philippine law, court order, or legal process
• IT and infrastructure providers: Cloud hosting, security, and software service providers engaged by tay99 to operate and secure the platform, subject to data processing agreements
• Game content providers: Where necessary for the delivery of licensed game content — limited to technical session data only

All third parties with whom tay99 shares personal data are contractually required to maintain appropriate data protection standards consistent with the Data Privacy Act of 2012 and tay99's Privacy Policy.

7. Data Retention

tay99 retains personal data for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal retention obligations. Specifically:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under Philippine law
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction
• KYC documents: Retained for the period required by PAGCOR licensing conditions and AML regulations, typically five (5) years from the end of the business relationship
• Support communications: Retained for a period of two (2) years from the date of each interaction, or longer if required for active dispute resolution
• Technical and usage data: Retained for up to twelve (12) months for security and fraud analysis purposes

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner consistent with industry standards.

8. Data Security

tay99 implements technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and tay99 servers
• Encryption of sensitive data at rest, including financial credentials and identity documents
• Role-based access controls limiting internal access to personal data to authorized personnel only
• Regular security audits and penetration testing of the tay99 platform
• Optional two-factor authentication (2FA) for all player accounts
• Automatic session timeout after periods of inactivity
• Intrusion detection and monitoring systems operating 24/7

While tay99 maintains robust security measures, no online platform can guarantee absolute security. You are responsible for keeping your tay99 login credentials confidential and for notifying tay99 immediately at [email protected] if you suspect unauthorized account access.

9. Cookies and Tracking Technologies

tay99 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyze platform usage. The categories of cookies used by tay99 include:

• Strictly necessary cookies: Required for the platform to function — including session management, login authentication, and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to enhance your experience.
• Analytics cookies: Collect anonymized data about how players use the tay99 platform to help us improve functionality and game performance.
• Marketing cookies: Used to deliver relevant promotional content where you have consented to receive marketing communications. These can be managed via your account preferences.

You can manage most cookies through your browser settings. Disabling strictly necessary cookies will impair platform functionality and may prevent you from accessing certain features, including tay99 Login.

10. Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by tay99:

• Right to be Informed: The right to know how your personal data is being collected, processed, and used
• Right to Access: The right to request a copy of the personal data tay99 holds about you
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data, subject to legal retention obligations
• Right to Object: The right to object to certain types of processing, including direct marketing
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your rights have been violated

To exercise any of the above rights, contact tay99's Data Protection Officer at the details provided in Section 14 of this Privacy Policy. tay99 will respond to all valid requests within thirty (30) days of receipt.

11. Children's Privacy

tay99 does not knowingly collect personal data from any person under the age of 21. The tay99 platform is strictly intended for adults aged 21 and above, in compliance with PAGCOR regulations governing online gambling in the Philippines. If tay99 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account suspended.

If you believe that a minor has registered a tay99 account, please contact tay99 support immediately at [email protected] (plain text — not a link). tay99 takes underage access extremely seriously and will act promptly on all such reports.

12. Cross-Border Data Transfers

Some of tay99's third-party service providers, including cloud infrastructure and identity verification partners, may process personal data outside of the Philippines. Where such cross-border transfers occur, tay99 ensures they are conducted in accordance with the Data Privacy Act of 2012 and its Implementing Rules, including the requirement that the recipient jurisdiction provides an adequate level of protection or that appropriate contractual safeguards are in place.

tay99 does not transfer personal data to jurisdictions that do not provide adequate data protection standards without appropriate legal safeguards.

13. Changes to This Privacy Policy

tay99 may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory guidance, or platform operations. Material changes to this Privacy Policy will be communicated to registered users via email or in-platform notification at least seven (7) days prior to taking effect, except where immediate changes are required to comply with applicable law.

The current version of this Privacy Policy, including the date of last update, is always accessible at this URL. tay99 recommends that players review this Privacy Policy periodically. Your continued use of the tay99 platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

14. Contact the Data Protection Officer

tay99 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and the Data Privacy Act of 2012. If you have questions, concerns, or wish to exercise your data subject rights, please contact the tay99 DPO using the details below. All contact details are provided as plain text — not clickable links:

• DPO Email: [email protected] (subject line: "Privacy / DPO Request") — plain text, not a link
• Live Chat: 24/7 on the tay99 website
• Regulatory Authority: National Privacy Commission (NPC), Republic of the Philippines
• Gaming Regulator: Philippine Amusement and Gaming Corporation (PAGCOR)

This Privacy Policy was last updated in June 2026. tay99 is operated by a PAGCOR-licensed entity in the Republic of the Philippines. All rights reserved.